Security by design
At Alan, we’re uncompromising on privacy. The Alan AI Platform processes text and voice conversations in real-time and uses this data to improve the app’s experience for your users.
Contextual AI learning
Our patent-pending AI algorithms learn in real-time from your users' text and voice conversational data and context to improve the conversational experience just for your website or app.
Data privacy
While the accuracy improves, your data remains private to your app and enterprise. In addition to offering privacy for your conversations from the get-go, we ensure that your data is encrypted both in transit and at rest.
Data security
Alan AI employs encryption, private keys, isolation of data and app execution, and leverages the secure infrastructure provided by the Alan AI Platform. We have contracted with the premier security provider, Rapid7, to conduct regular security audits of the service*.
Here’s how we do it
